Public Works - LED Light Repairs

Performance Measure

Request response time for LED street light repair


Decrease to 10 days

Analysis of Performance*

The one Electrician assigned to LED street light maintenance is evaluated each review period o how quickly LED street light repairs are completed.  Frequent updates are provided to the Electrical Supervisor.

Metric Definition*

With the previous HPS street lights, 2,000 to 2,500 repairs were completed each year.  The repair response time was 4 to 6 weeks.  Now with the new LED street lights, the time between necessary repairs should increase , allowing the repair response time to improve. 


Faster repair response time helps the citizen to know we value what they value since street lights are part of public safety concerns.

Impact on Performance*

Citizens watch repair response times for things like street lights and pot holes as an indicator that local government is working if the response times are short.


  • Analysis of Performance: Explains how data results are  displayed, anomalies, or other points that went into generating the numbers.
  • Metric Definition: Identifies what constitutes the metric and identifies combined classifications
  • Importance: Tells why the metric is important and how it is useful, or, what will it help the City accomplish or understand by knowing
  • Impact on Performance: States how this measure is an indicator of or influencer on the delivery of service?